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Useful organisations

This section of DLF Data contains details of numerous voluntary organisations, Government agencies, support groups and other contacts that may be useful to older and disabled people and their carers. If you find any information that is incorrect please email Data Services to let us know which 'Contact' is incorrect and what information needs changing. If you would like to be added to the database please complete these questions.

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UK-wide volunteer-led charity providing housing with care for older people to combat loneliness.


  • Abbeyfield House
  • 53 Victoria Street
  • St Albans
  • AL1 3UW

Provides temporary accommodation and confidential advice for women and children from minority communities experiencing domestic violence. Runs an advice centre and refuge for women from minority groups suffering abuse. Service offers: advice and information on domestic violence; welfare rights advice; housing information and advice; support and counselling; inter-agency work; telephone counselling; multilingual workers; contacting solicitors for legal advice; 24-hour cover to assist women in emergencies. Publishes a service leaflet and a multilingual poster.


  • 9 Cathedral Road
  • Cardiff
  • CF11 9HA

Aims to develop and promote new initiatives that will help people remain independent and in their own home and campaigns at a national level for improvements in services.


  • The Renewal Trust Business Centre
  • 3 Hawksworth Street
  • Nottingham
  • NG3 2EG

National co-ordinating body for home improvement agencies in Scotland. Home improvement agencies are sometimes called 'staying put schemes' and provide advice to older or disabled home owners on adaptations to maintain independence.


  • 135 Buchanan Street
  • Glasgow
  • G1 2JA

Co-ordinating body for home improvement agencies in Wales. Home improvement agencies are sometimes called 'staying put schemes' and provide advice to older or disabled homeowners on adaptations to maintain independence.


  • 2 Ocean Way
  • Cardiff
  • CF24 5TG

Government funded organisation which provides grants to low income householders to help pay for improvements in home insulation, room heating and water heating. Contact the organisation for information on the criteria regarding eligibility for help.


  • 24 Birch Street
  • Wolverhampton
  • WV1 4HY

Aims to help thousands of homeless young people with accommodation and advice and assists them with finding a job and a permanent place to live.


  • Central House
  • 25 Camperdown Street
  • London
  • E1 8DZ

National organisation working with and for disabled people. Aims to remove architectural, economic and attitudinal barriers. Particularly involved in the following areas: civil rights; education; employment; mobility; social services; housing and social security. Produces a number of publications and operates in conjunction with an affiliated network of approximately 500 local and national organisations. Disabled Students Helpline - 0800 328 5050 Equality Advisory and Support Service (EASS) - 0808 800 0082 Personal Budgets Help Line - 0300 555 1525 Member Organisations Welfare Rights Advice Service - 020 7250 8184


  • Ground Floor
  • CAN Mezzanine
  • London
  • N1 6AH

Aims to provide the best opportunities available for people with disabilities to secure employment or worthwhile occupation with appropriate housing and support. The Trust provides vocational assessments, rehabilitation, training supported employment, and residential facilities.


  • Enham Place
  • Enham Alamein
  • Andover
  • SP11 6JS

  • Telephone: 01264 345800
  • Fax: 01264 333638

Co-ordinates the home improvement agencies in England. Deals with problems facing older, disabled and low income householders in private sector housing who are trying to improve, repair or adapt their homes. Provides information on who to contact to apply for a DFG (Disabled Facilities Grant) at www.adaptmyhome.org.uk


  • The Old Co-op Building
  • 11 Railway Street
  • Glossop
  • SK13 7AG

Offer advice and information for lone parents based on the individual's needs and circumstances. Give information and advice across a wide range of issues, including child maintenance, benefits and housing advice, rights, responsibilities and the exploration of options for dealing with problems and opportunities. Helpline open Mon-Fri, 9am-5pm.


  • 520 Highgate Studios
  • 53-79 Highgate Road
  • London
  • NW5 1TL

Housing association providing accessible homes and support services to disabled and non-disabled people. We have 3300 homes, of which 1300 are built specifically for wheelchair users. We champion inclusion and independence and our ethos is based on the social model of disability.


  • Holyer House
  • 20-21 Red Lion Court
  • London
  • EC4A 3EB

Voluntary housing association. Provide a range of housing and related services in Scotland. Operates Careline for individuals and organisations with 24 hour support. Advice about personal and buildings security, repairs, care workers support, dispersed alarms, and telecare services.


  • 95 Mc Donald Road
  • Edinburgh
  • EH7 4NS

Provides caring sheltered housing to improve the quality of life, maximise freedom of choice, respect dignity at all times and help achieve independent living for visually and physically disabled people.


  • 35 Langstone Way
  • Mill HIll East
  • London
  • NW7 1GT

National Christian charity working with disabled people to maintain their independence and improve their quality of life through the provision of care, employment and housing. Groom's Holidays is one of several operating divisions of John Grooms. It offers a wide range of accessible accommodation around England and Wales, including a fully accessible river boat on the Norfolk Broads. Following the merger of the John Grooms Association for Disabled People and the Shaftesbury Society the Grooms Shaftesbury charity has been formed. See Grooms Shaftesbury for further details.


  • Head Office
  • 6 Mitre Passage
  • London
  • SE10 0ER

The Federation seeks to promote and represent housing associations and to promote good practice and provide information. They also have a directory of housing associations.


  • Lion Court
  • 25 Procter Street
  • London
  • WC1V 6NY

Housing association which runs over 60 projects in the UK providing care and rehabilitation to enable young people with mental health issues, learning disabilities, addiction and other problems to live in the community. In addition to long and short term residential facilities Richmond Fellowship runs workschemes, day centres, advocacy and community outreach projects. Through its training & consultancy Service, Richmond Fellowship provide a comprehensive range of training options for its own staff and for other people involved in mental health support and human relations work.


  • 80 Holloway Road
  • London
  • N7 8JG

Registered charity providing accommodation and employment solutions for people with learning difficulties.


  • 13 & 14 Nursery Court
  • Kibworth Business Park
  • LE8 0EX

Provides free, confidential advice to people with housing problems through online housing information and face to face local services.


  • 88 Old Street
  • London
  • EC1V 9HU

Works with and for homeless people in London. Community based approach focuses on people's emotional needs for companionship. Employ no staff and voluntary workers live in the same conditions as nightshelter guests and residents in their houses. Serve the most vulnerable long-term homeless people. Have an outreach team that brings people into the night shelter (disabled access) which houses up to 15 guests. Also have two other houses in London for longer term residents and a house in Kent. Simon Community take no referrals relying solely on their outreach team to bring guests in.


  • St.Joseph's House
  • 129 Malden Road
  • London
  • NW5 4HS

To provide housing and associated amenities for older people, families, single people and people with special needs.


  • Colwell House
  • 376 Clapham Road
  • London
  • SW9 9AR

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