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Useful organisations

This section of DLF Data contains details of numerous voluntary organisations, Government agencies, support groups and other contacts that may be useful to older and disabled people and their carers. If you find any information that is incorrect please email Data Services to let us know which 'Contact' is incorrect and what information needs changing. If you would like to be added to the database please complete these questions.

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Older/Elderly People

National organisation giving help and information to all concerned about the abuse of older people.


Age Exchange is a registered charity. We work with older people to improve their quality of life by valuing their reminiscences and giving them opportunities for wider appreciation through visual and performance Arts. The charity is widely known for creating programmes that promote person centred care and creative engagement for vulnerable older people in residential and day care settings.


  • The Reminiscence Centre
  • 11 Blackheath Village
  • SE3 9LA

Age Scotland was formed by the merger between Age Concern Scotland and Help the Aged in Scotland on April 1st 2009. The new charity strives to represent all of Scotland's older people and provide a united voice. Provide free hearing tests and assessments.


  • Causewayside House
  • 160 Causewayside
  • Edinburgh
  • EH9 1PR

Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice, campaigns, products, training and research. Provide free hearing tests and assessments.


  • Tavis House
  • 1-6 Tavistock Square
  • London
  • WC1H 9NA

Charity that aims to enhance and improve the lives of older people. Provide free hearing tests and assessments.


  • 3 Lower Crescent
  • Belfast
  • BT7 1NR

Charity for older people in Wales who campaign, research and fundraise to help build a better life for all older people. Provide free hearing tests and assessments.


  • Ty John Pathy
  • 13/14 Neptune Court
  • Cardiff
  • CF24 5PJ

National charity concerned with frail older people facing immediate hardship or distress whose personal needs cannot be met by statutory or voluntary services. Helps to sustain people in their own homes by making personal grants as a contribution to the cost of necessary equipment or other exceptional expenditure.


  • 9 Bonhill Street
  • London
  • EC2A 4DJ

This website contains information on how to get the most out of technology. Either by adapting the technology itself or through the application of technology as a therapeutic and educational medium


Specialist medical society promoting research, training and high quality standards in the delivery of healthcare for older people; the society provides advice to health professionals, carers, the voluntary sector and older people themselves. Open Mon-Fri, 9am-5pm.


  • Marjory Warren House
  • 31 St John's Square
  • London
  • EC1M 4DN

Website designed to provide information to professionals in the long term sector including residential and nursing homes, dementia care, assisted living and homecare.


  • Hawker Publications
  • Culvert House
  • London
  • SW11 5DH

Concerned with spreading good practice enabling older people to lead fulfilled and independent lives, improving services for older people and developing public policies which further their interests. It has an extensive reference library, which is open to the public by appointment, and an information service dealing with enquiries related to research on older age issues.


  • Tavis House
  • 1-6 Tavistock Square
  • London
  • WC1H 9NA

Aims to relieve the loneliness and isolation of elderly people living alone with limited support from family, friends and statutory services and to bring companionship into their lives. Local groups organise monthly group outings into 'hostesses' homes. There are approximately 230 groups nationwide.


  • 2 Grosvenor Gardens
  • London
  • SW1W 0DH

A unique charity providing lifelong support to older people on low income. We provide information and advice, practical help and emergency financial aid though our networks of staff and dedicated volunteers across the UK and the Republic of Ireland. The helpline provides expert advice on older people's issues around social care, moving into a care home, top-up fees, care at home, as well as advice on welfare benefits and entitlements.


  • 18 Avonmore Road
  • London
  • W14 8RL

Provides a series of DVD resource packs using archive films to bring past events and experiences to life, prompting stories and memories.


  • Yorkshire Film Archive
  • York St John University
  • York
  • YO31 7EX

NAPA exist to promote a professional attitude to the provision of activities for older people in residential settings & day centres. It aims to promote discussion on training needs; establish a database of service providers of social & theraputic activities and establish local groups & sharing days.


  • 1st Floor
  • Unit 1, Fairview Industrial Estate
  • Amersham
  • HP6 6JY

Aims to improve the service people receive, whether they are already a pensioner or are planning for their retirement, no matter how far off it might be. Activities include: working out the amount of State Retirement Pension and Minimum Income Guarantee that people are entitled to. Paying entitlements and answering questions over the phone and by post (or by email where possible). Telling people how they can access other pension-related entitlements and services. The Pensions Service is currently setting up local centres throughout the country. Publications include a number of Pensions related factsheets and a Customer Charter.


  • Department for Work and Pensions
  • Caxton House
  • London
  • SW1H 9DA

Supports the health and wellbeing of older people using participatory musical activities, including singing. Coordinates Silver Song Clubs, which provide regular sessions of social and community music making.


  • Unit 19 Folkestone Enterprise Centre
  • Shearway Business Park
  • Folkestone
  • CT19 4RH

Free confidential helpline providing information, friendship and advice to older people, links callers to local groups and services, offers regular befriending calls, protects and supports those who are experiencing abuse and neglect. Helpline is open 24 hours a day, every day.


  • Minerva House
  • 42 Wigmore Street
  • W1U 2RY

Organisation that provides a range of meals delivered to the home.


  • Unit 2 The Ploughing Barns
  • Soulbury Road
  • LU7 0DL

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