View MHP Presentations ►

To access any further information you need to be a subscriber.

If you would like to subscribe, please call or view our pricing information.

If you are a subscriber and have already registered, please .

If you are a new subscriber and need to register, please register here You will need the activation code that was provided when you subscribed.

Need further advice?
If you are a member of the public we recommend you visit our FREE impartial equipment information website Living made easy.

Visit Living made easy

Useful contacts

This section of DLF Data contains details of numerous voluntary organisations, Government agencies, support groups and other contacts that may be useful to older and disabled people and their carers. If you find any information that is incorrect please email Data Services to let us know which 'Contact' is incorrect and what information needs changing. If you would like to be added to the database please complete these questions.

Browse names alphabetically

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z0-9

Publishes a National Guide to Care Homes. Produces a database available on the Internet which includes information on 6,300 nursing homes and 12,500 residential care homes throughout the UK.

  • Unit 4, Station Yard
  • Station Road
  • Hungerford
  • RG17 0DY

Aims to help people injured in an accident to decide whether they can make a claim. Provides free legal consultation with a local solicitor specialising in injury claims. Medical negligence and advice also given.

  • 3rd Floor
  • 17 Lansdowne Road
  • Croydon
  • CR0 2BX

UK-wide volunteer-led charity providing housing with care for older people to combat loneliness.

  • Abbeyfield House
  • 53 Victoria Street
  • St Albans
  • AL1 3UW

Provide information on services and assistive products available for people of all ages with sensory and/or physical disabilities. New technology product reviews, environmental controls and electronic gadgets. Readers can correspond via email with questions on any disability issue.

  • 201B Oxford Street
  • Swansea
  • SA1 3HT

Offers an information service for children and adults who find using standard computer equipment and systems challenging and offers advice on adaptive computer technology. Activities include consultancy and assessment services to assist in choice and use of computer equipment at work and at home. Centres established in Warwick, Worcester, Cambridge, London, Reading and Edinburgh.

  • Unit 25 Angel Gate
  • City Road
  • London
  • EC1V 2PT

Website for use by people with disabilities, carers and friends. Members use the website to communicate with other members as penpals or via chat rooms for example. Membership is free.


Magazine with articles on issues related to disability. Includes details on holidays, motoring, sports, product features and art reviews.

  • Pentagon Centre
  • 36-38 Washington Street
  • Glasgow
  • G3 8AZ

Disability, mobility and health resource directory.


Offers a variety of access audit and DDA compliant solutions using 'reasonable adjustment' as recommended by the DDA and the DRC.

  • 33 Hewitt Road
  • Ramsey
  • CO12 5DY

Networking organisation for professionals concerned with the inclusive and accessible environment.

Live in care agency that introduces live in care workers to clients across the nation to enable them to remain living in their own homes.

  • Head Office
  • 32 Orion House
  • Andover
  • SP10 3FG

Produces a guide to London aimed at disabled people and those who find it difficult to get around. It includes accommodation, the transport system and access to the major sights.

  • 39 Bradley Gardens
  • London
  • W13 8HE

Produce access guide books including 'Access in London', 'Access in Paris', 'Access to football grounds' and Access in Israel and the Palestinian Authority. These cover accommodation, the transport system and access to the sights.

  • 39 Bradley Gardens
  • London
  • W13 8HE

Aims to help adults and children with communication disabilities develop their communication skills through Information Technology and to promote the wider understanding of such disabilities.

  • 3 Wesley Gate
  • Queens Road
  • Reading
  • RG1 4AP

Service that provides wheelchair users with the information and equipment required to ensure peace of mind when staying away from home.

  • 18 Hazel Grove
  • Tarleton
  • PR4 6DQ

Tour operator for people with disabilities and mobility problems. Every accommodation is personally inspected for guaranteed accessibility.

  • Avionics House
  • Kingsway Business Park
  • Quedgeley
  • GL2 2SN

Aim to help people with mobility difficulties to find accessible properties around the world.

Provides advice to parents who need information and support on education law and practice in schools including admissions, special needs, exclusions, bullying and complaints. Helpline open Mon-Wed, 10am-1pm.

  • ACE Education Advice & ACE Education Training
  • 72 Durnsford Road
  • London
  • N11 2EJ

ACE Centre has a North centre in Greater Manchester, and a South cente in Oxfordshire. They provide information and expertise in the use of technology as an aid to communication. Provides a range of services including in-depth assessments of the communication needs of individuals in education, training of professionals and parents, and research and development. Centres are involved in projects working with manufacturers of equipment by advising on the needs of children with communication issues, or developing specialised software to meet specific accessing and educational needs. They have a library of short term loan equipment and also produces publications. The North centre covers the north of England, North Wales, the Isle of Man and Northern Ireland, and the South center covers the south of England, Mid-Wales, Isle of Wight, Scilly Isles and the Channel Islands.

  • Hollinwood Business Centre
  • Albert Street
  • Hollinwood
  • OL8 3QL

Operates purpose-built ambulances called "jumbulances" which take severely sick and disabled people on group pilgrimages and holidays across Europe. Between 10 and 20 disabled people are accompanied by volunteer helpers, including medical personnel. For further information, contact the group organisers. Departures every week between Easter and November. Priority given to those with terminal illnesses and progressive diseases.

  • St Mark's Community Centre
  • 218 Tollgate Road
  • London
  • E6 5YA

Provides information to those who are chronically ill from what is thought to be a breakdown in the immune system leading to different forms of allergy. They campaign for diagnosis and treatment through NHS doctors, hospitals and clinics.

  • PO Box 278
  • Twickenham
  • TW1 4QQ
  • Eucaderm Ltd
  • 47 Grove Road
  • Eastbourne
  • BN21 4TX

Provides independent advice and support to anyone who has suffered a medical accident, including medical and legal advice. Arrange referrals to a medical negligence solicitor. Provide a range of services for lawyers specialising in the field including the recommendation of appropriate medical experts.

  • Freedman House
  • Christopher Wren Yard
  • Croydon
  • CR0 1QG

Provides services for blind and partially sighted people in the areas of work, leisure, housing, accommodation, information and advice and grants to individuals.

  • 53 Sandgate Street
  • London
  • SE15 1LE

Aims to help physically and mentally disabled young people find a greater level of independence and opportunity through the provision of appropriate support.

  • Ability House
  • 15A Tottenham Lane
  • Hornsey
  • N8 9DJ

Charity dedicated to improving the lives of people with ME.

  • 42 Temple Street
  • Keynsham
  • Bristol
  • BS31 1EH

Children's healthcare charity specially formed to ensure that sick children always receive the highest standard of care possible. Works to improve the services and attitudes to the way children are treated when they are unwell in hospital, at home and in the community.

  • 32b Buxton Road
  • High Lane
  • Stockport
  • SK6 8BH

National organisation giving help and information to all concerned about the abuse of older people.

National charity which aims to achieve a better quality of life for people who are deaf or hard of hearing. Activities include: campaigning and lobbying; raising awareness of deafness and hearing loss; Typetalk Call Relay Service (in conjunction with BT); medical and technical research.

  • 19-23 Featherstone Street
  • London
  • EC1Y 8SL

National service providing live-in care packages to enable physically disabled adults to live independently in their own home. Specialises in supporting young adults with a spinal cord injury and those with a neurological condition such as MS. Open Mon-Fri, 9am-5.30pm.

  • 1 Suffolk Way
  • Sevenoaks
  • TN13 1YL

UK charity providing support and advice to parents whatever the medical condition of their child.

  • 209-211 City Road
  • EC1V 1JN

Organisation promoting the interests of children separated from their families. Members are primarily social workers, local authorities, legal and medical advisors and social services departments. Uses practice guidelines and are consulted on legislation and policy. Produces a range of publications and leaflets for professionals and the public. Campaigns to bring the needs of children in care into the public eye. Organises National Adoption Week.

  • Coram Campus
  • 41 Brunswick Square
  • London
  • WC1N 1AZ

The Umbrella body for independent advice services in the UK. ASA promotes the development of high-quality advice services and co-operation between advice organisations. It runs the CLS support Project for advice agencies, responds to consultations and helps to develop policy, and runs Advicenow and APRnow websites. ADRnow provides information and guidance on resolving disputes. It covers ADR services across the UK.

  • Tavis House (Floor 7)
  • 1-6 Tavistock Square
  • London
  • WC1H 9NA

Website which is the main public information service of Citizens Advice, providing people with round-the-clock access to CAB information on their rights - including benefits, housing and employment, and on debt, consumer and legal issues.

  • 115-123 Myddelton House
  • Pentoville Road
  • N1 9LZ

Providing helpful information on rights and legal issues for the general public.


Promotes the needs of people with disabilities and older users of the telephone system. Provides an independent bridge between the users and the telecommunications industry. Produces reports and public information booklets including an information pack and notes on the use of text terminals. They do not take enquiries from the general public.

  • Riverside House
  • 2A Southwark Bridge Road
  • SE1 9HA

Aims to assist disabled people to get airborne. Hosts flying days giving opportunity to fly, and establishes what adaptations would be needed to pursue flying as a hobby and provides flight training for disabled people.

  • Blackbushe Airport
  • Camberley
  • GU17 9LQ

Parent-led organisation which helps children and young people with speech and language needs. Promotes understanding, acceptance and equal opportunities. Helpline open Monday and Tuesday 9.15am - 2.30pm, Wednesday, Thursday and Friday 10.30am - 2.30pm

  • 1st Floor
  • 20 Bowling Green Lane
  • London
  • EC1R 0BD

The ACLT aims to increase the number of Black, Mixed Race and Ethnic Minority poeople on the UK Bone Marrow Register by raising awareness and running donor recruitment drives.

  • 2A Garnet Road
  • Thornton Heath
  • CR7 8RD

Funds a research programme into treatment and prevention of breast cancer, focusing particularly on metastases and survival after breast cancer. A team of researchers, funded by ABC, is based at University College Hospitals with ABC units around the UK. The ABC Research Team aims to find a vaccine against breast cancer, looking at how the cancer cell, patients' natural resistence, and their environment interact.

  • Leathem House
  • 13 Napier Court
  • Abingdon
  • OX14 3YT

Age Exchange is a registered charity. We work with older people to improve their quality of life by valuing their reminiscences and giving them opportunities for wider appreciation through visual and performance Arts. The charity is widely known for creating programmes that promote person centred care and creative engagement for vulnerable older people in residential and day care settings.

  • The Reminiscence Centre
  • 11 Blackheath Village
  • SE3 9LA

Age Scotland was formed by the merger between Age Concern Scotland and Help the Aged in Scotland on April 1st 2009. The new charity strives to represent all of Scotland's older people and provide a united voice. Provide free hearing tests and assessments.

  • Causewayside House
  • 160 Causewayside
  • Edinburgh
  • EH9 1PR

Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice, campaigns, products, training and research. Provide free hearing tests and assessments.

  • Tavis House
  • 1-6 Tavistock Square
  • London
  • WC1H 9NA

Charity that aims to enhance and improve the lives of older people. Provide free hearing tests and assessments.

  • 3 Lower Crescent
  • Belfast
  • BT7 1NR

Charity for older people in Wales who campaign, research and fundraise to help build a better life for all older people. Provide free hearing tests and assessments.

  • Ty John Pathy
  • 13/14 Neptune Court
  • Cardiff
  • CF24 5PJ

National charity concerned with frail older people facing immediate hardship or distress whose personal needs cannot be met by statutory or voluntary services. Helps to sustain people in their own homes by making personal grants as a contribution to the cost of necessary equipment or other exceptional expenditure.

  • 9 Bonhill Street
  • London
  • EC2A 4DJ

Help people with disabilities communicate more easily and effectively through technology. Provide free independent advice on assistive technology, free technical support and remote technical assistance. Run online training and training sessions.

  • Floor 2, Richmond House
  • 15 Bloom Street
  • Manchester
  • M1 3HZ

Provide comprehensive information to prevent people from becoming infected with HIV. Aims to improve the quality of life for those already infected, and works with others to develop a cure. Funds research into HIV and Aids for improved treatments and understanding of HIV.

  • First Floor South East Sussex
  • 6/7 Lovers Walk
  • Horsham
  • BN1 6AH

Provides information, advice and support to or for people with Albinism. Services include newsletter twice a year, regional meetings, telephone helpline, and bi-annual conferences.

  • PO Box 77
  • Burnley
  • BB11 5GN

Provides an information and advice service to people with allergies.

  • Planwell House
  • LEFA Business Park
  • Sidcup
  • DA14 5BH

Provides support for those affected by Alstrom Syndrome, their carers and professionals working with them. Offers help with gaining access to medical assessments, provides quarterly medical screening clinics, raise funds for research, help and advice with educational, social and benefit problems, support to families from families who live with the syndrome. They publish a quarterly newsletter, provide an annual family conference.

  • 31 Shearwater Drive
  • Torquay
  • TQ2 7TL

Aims to be the national voice to improve public policies and to provide and secure the provision of high quality services for people with dementia and for their carers. Has over services and branches throughout Scotland, providing practical services such as day, evening and care centres, home care and befriending and carers' support services.

  • 22 Drumsheugh Gardens
  • Edinburgh
  • EH3 7RN

Seeks to establish the first multi-disciplinary research centre towards treating or curing the condition.

  • 3 Riverside
  • Granta Park
  • Cambridge
  • CB21 6AD

Works through a national network of 180 local branches, 80 support groups and 100 contact people. Offers information about Alzheimer's disease; all representatives have either personal or professional experience of the disease. Helpline open Mon-Fri, 8.30am-6.30pm.

  • Devon House
  • 58 St Katharine's Way
  • London
  • E1W 1LB

Provides information, advice and support to parents and carers of children with special needs in Brighton & Hove. The site includes extensive information about education, benefits, health, social services, leisure and the transition to adulthood.

  • Community Base
  • 113 Queens Road
  • Brighton
  • BN1 3XG

Provides information to people who suffer from severe allergic reactions. Volunteer regional co-ordinators operate from home and support local members. Membership, publications, newsletter, DVD, workshops for parents and youths.

  • PO Box 275
  • Farnborough
  • Hampshire
  • GU14 6SX

Provides care and housing for older people in England with 22,000 retirement housing flats, a limited number of which are wheelchair accessible. Provides residential and nursing care. Anchor Staying Put enables older and disabled people to stay in their homes by arranging improvements, repairs and adaptations to their properties. Anchor Care Alternative provides home care for older and disabled people.

  • Anchor Court
  • York Place
  • Oxford
  • OX4 1AA
  • Telephone: 0800 020 9516
  • Helpline: 0808 271 3506

Aims to facilitate the protection of all adults and children with learning disabilities who are vulnerable to abuse. Provides information and advice service including training and conferences. Produces a range of publications.

  • Centre for Social Work
  • University of Nottingham
  • Nottingham
  • NG7 2RD

Provides support and information for families with children and young people affected by absence of the testes, whether congenital or acquired. Produces an information leaflet and a newsletter three times a year.

  • Romford

Help patients and their families who are coping with Aplastic Anaemia and Myelodysplastic Syndrome (MDS).

  • PO Box 2821
  • Essex
  • RM7 1GL

Bespoke design and installation service for home adaptations (bath, shower and wetrooms) for elderly and less able people. Free site surveys include 3-D software designs to visualise proposed projects. Can fit equipment that suits any requirements once approved. Service available to social landlords, home improvement agencies, care and nursing homes and individuals in London, south and south-east England and Manchester/North-west.

  • Knyvett House
  • Watermans Business Park
  • Staines
  • TW18 3BA

Provides support and programs to assist individuals who have arthritis. Self help programs based on fitness therapy and diet are available.

  • 64 Victoria Street
  • SW1E 6QP

Group formed to help children and their parents and also adults to ensure a better understanding of this condition in which multiple joint derformities are present at birth.

  • 45 Milton Road
  • Hanwell
  • W7 1LQ

Produces a number of publications on arts and disability and a directory of art and disability organisations, available in large print, Braille and cassette. Disability Link Officers can give telephone advice about different art forms.

  • 21 Bloomsbury Street
  • London
  • WC1B 3HF

London's information and advice service on access to the arts and entertainment for all disabled people, maintaining a database with access details for thousands of arts and entertainment venues across London. Also holds access information for every cinema in the UK, specifically geared towards arts and entertainment venues.

  • C/0 21 Pine Court
  • Wood Lodge Gardens
  • Bromley
  • BR1 2WA

Provides information on old asbestos containing products. Does not provide any medical information on Asbestosis. Publishes information leaflets.


Aims to provide help to Asians with disabilities of all ages, nationalities and religion without differentiation. Aims to provide services which take into account Asian traditions, practices and family relationships as well as languages, diet and religions. The organisation is managed by Asian people with personal experience of disability.

  • Day Care and Development Centre London
  • Alric Avenue
  • London
  • NW10 8RA

Provides practical support through projects and programmes to people in the UK living with a spinal cord injury.

  • Aspire National Training Centre
  • Wood Lane
  • Stanmore
  • HA7 4AP

Aims to raise awareness of Angelmans Syndrome. Maintains a 24-hour telephone support network; a national register of families as a point of contact for families newly diagnosed; and provides information to families and health care professionals. Produces publications including a regular newsletter and various fact sheets. Holds regional meetings.

  • PO Box 4962
  • Nuneaton
  • CV11 9FD

Multi-disciplinary organisation for health and social care professionals, with a special interest in incontinence. As such, it does not have a direct interface with the general public.

  • c/o Fitwise Management Ltd
  • Blackburn House
  • West Lothian
  • EH47 7AQ

Family contact and support group for those affected with some form of Glycogen Storage Disease. Aims to encourage the provision of specialist centres for the diagnosis, monitoring and treatment of Glycogen Storage Disease, as well as creating public awareness for educational, scientific and charitable activities.

  • Old Hambledon Racecourse
  • Sheardley Lane
  • Droxford
  • SO32 3QY

Aims to ensure the quality of life, maintenance of standards, and diversity of provision for people with a learning disability.

  • ARC House
  • Marsden Street
  • Chesterfield
  • S40 1JY

Promotes improved services for children and adults with difficulties caused by neurological disease or head injury. Focuses particularly on communication and eating needs. Team consists of therapists, engineers, doctors, lawyers, who offer range of specialist services including independent assessment and consultation. Therapy based on Bobath and other concepts. Training provided for carers and professionals. Carries out collaborative and consultative work with education, social and medical services, product design, development and research.

  • Hatherton Lodge
  • Avenue Road
  • Malvern
  • WR14 3AG

Aims to support its members throughout their student and working lives, providing advice and information, newsletters and a magazine concerning education and employment issues. Advices educational establishments, local and central government and campaigns on behalf of visually impaired people. An annual conference and other events are held during the year.

  • B.M. Box 6727
  • London
  • WC1N 3XX

Provides support services to people with sight loss.

  • Touchstone Support Centre
  • LS8 4EX

Lists companies, products, services, trade and brand names and related organisations, trusts and institutions.

  • Charles Darwin House
  • 107 Grays Inn Road
  • London
  • WC1X 8TZ

Provides advice, information and peer support about employment to disabled people, their advisers and friends. Also provides Disabled Entrepreneurs' Network for self employment.

  • 16 Aintree Drive
  • Cowplain
  • London
  • PO7 8NG

An independent non profit making organisation with a membership of over 4,000 professionally trained reflexologists. Publishes a register of practitoners and accredited courses nationwide.

  • 5 Fore Street
  • Taunton
  • TA1 1HX

Provides information and a contact point for members of the public searching for a private Speech and Language Therapist. Provides support and information for members on working as independent Speech and Language Therapists within the UK.

  • Coleheath Bottom
  • Speen
  • Princes Risborough
  • HP27 0SZ

Aims to promote understanding of the needs of people with an acquired hearing loss, whether partial or total. Works to advance the awareness of the benefits of lipreading and other communication skills in the rehabilitation of people with an acquired hearing loss. Access of information about the range of support services and environment aids is available.

  • c/o Hearing LINK
  • 27-28 The Waterfront
  • Eastbourne
  • BN23 5UZ

Provides support and encouragement to children and young people with ME aged five to 25. Activities include pen pal service, bi-monthly magazine, annual conference, support from counsellors, doctors and those with ME, a postal library and parents network. Range of publications available. Helpline is open 10am-2pm.

  • 10 Vermont Place
  • Tongwell
  • Milton Keynes
  • MK15 8JA

Asthma UK is the chairty dedicated to improving the health and well-being of over five million people in the UK whose lives are affected by asthma.

  • 18 Mansell Street
  • London
  • E1 8AA

In the past, many people with dementia were unable to use assistive technology devices because they were not designed for use by people with memory difficulties. Now there are many new technologies which have the potential to enhance the independence of people with dementia and the control they have over their lives. These devices may also help to support carers and reduce the costs associated with hospital and residential/nursing home care. However, people with dementia, carers and professionals often have difficulties finding up-to-date and user-friendly information on what is available and how it can be obtained and used.

  • Trent Dementia Services Development Centre
  • Inst of Mental Health, University of Nottingham
  • Nottingham
  • NG7 2TU

Charity which supports people affected by Friedreich's, cerebella and other ataxias. Helps people with ataxia, their carers, families and friends, to live with the condition. Provides information through leaflets, magazines, reports and the website; an information and support helpline; branches, self-help groups and meetings; personal contacts and welfare grants.

  • Lincoln House
  • Kennington Park
  • London
  • SW9 6DE

Provides wheelchair accessible and adapted static caravans to be placed within a specified caravan park. Suitable for one or two wheelchair users. Caravan features include wide access sliding doors, low level coat hooks, thermostatically controlled shower mixer, shower seats, handrails, raised level toilet, easy access washbasins, lever taps, low level mirrors, higher beds, easy access dressing table, low and high level wardrobe hanging rails, ceiling hooks, wide single beds.

  • Wiltshire Road Hull
  • Hull
  • HU4 6PD

Run a 24 hour help and information telephone helpline on all issues of autism. Organise training courses, lobby parliament and hold Europe's largest collection of books, tapes and videos relating to Autism.

  • 199-203 Blandford Avenue
  • Kettering
  • NN16 9AT

Website focusing on Autistic Spectrum Disorders and co-existing conditions. Offers support and information for parents and families of children and adults with ASD. Provides news, photo and art gallery, information and interactivity.

Establishes and promotes standards of safety, quality, reliability and after-sales service for suppliers and users of automatic doors.

  • Office 10, Leonard House
  • Silver Street
  • Tamworth
  • B79 7NH
Close icon

All form fields are required.

To obtain a new password, please email marketing@dlf.org.uk We will respond to your request within normal business hours.

This site uses cookies. By logging on, you agree to our cookies policy.

^ Scroll to Top