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Useful contacts

This section of DLF Data contains details of numerous voluntary organisations, Government agencies, support groups and other contacts that may be useful to older and disabled people and their carers. If you find any information that is incorrect please email Data Services to let us know which 'Contact' is incorrect and what information needs changing. If you would like to be added to the database please complete these questions.

Browse names alphabetically

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z0-9

Registered charity offering assessment and advice to older and disabled people who wish to drive or be a passenger, or use a pavement vehicle. Assessment by OT and Driving Instructor followed by a written report. A subsidised fee is charged and a free information service is also available. The centre is a member of the UK Forum of Mobility Centres and is Motability accredited. Open Monday, Tuesday and Thursday, and Wednesday and Friday by special appointment.

  • Kilverstone Mobility Assessment Centre
  • 2 Napier Place
  • Thetford
  • IP24 3RL

Beat is a UK wide charity offering advice and support to anyone affected by an eating disorder through the helplines, online services, self help groups and literature. Help for young people The Beat Youthline is open to anyone under 25. Youthline: 0345 634 7650 Email: fyp@b-eat.co.uk Text: 07786 20 18 20. If you would like a call back, send us the text message 'call back'. We aim to get back to you within 24 hours and during Youthline open hours.

  • Wensum House
  • 103 Prince of Wales Road
  • Norwich
  • NR1 1DW

Offers advice and listening support to people with alopecia, including information on treatments and wearing wigs.

  • 15 Waldron Close
  • Eastbourne
  • BN22 0ED

Provide support and information for families whose children are being educated outside school, and for those who wish to uphold the freedom of families to take proper responsibility for the education of their children.

  • PO Box 63
  • Swaffam
  • PE37 9AT

Inform, encourage and assist those with EDS and their family members as well as providing information for members of the medical profession. Produce booklets on EDS and a booklet on 'Pregnancy and Childbirth in EDS'. Information sheets are available on various aspects of EDS. A newsletter 'Fragile Links', audiotapes and a video are also available.

  • PO Box 748
  • Borehamwood
  • Aldershot
  • WD6 9HU

National charity whose aim is to help older people make informed choices about meeting their housing and care needs. As well as being a source of general information, their HousingCare website lists details for specialist housing, care homes and home services across the United Kingdom. Their Home Services directory lists details for nearly 10,000 services that support and assist older people. These services include: help with shopping, befriending, care at home, domestic help, transport, lunch clubs.

  • 3rd Floor
  • 89 Albert Embankment
  • London
  • SE1 7TP

Works to improve the independence and levels of achievement for blind and partially sighted people of all ages, through provision of specialist or suitably adapted electronic equipment, where no statutory or personal resources are available. Applicants must be registered blind or partially sighted and may apply either directly or through Social Services.


Aims to develop and improve services to people with learning difficulties. Provide courses on independent living, art therapy and counselling service, basic education programmes, homelink service to support people with learning difficulties in everyday life, access to health and sports project.

  • 34 Islington Park Street
  • London
  • N1 1PX

Aims to raise funds to advance treatment of Leukaemia and related blood cancers. Raising funds. Funds training and travel fellowships for people working in haematology. Currently funding six projects and Fellowship Scheme providing support to individuals.

  • Burnhill House
  • 50 Burnhill Road
  • Beckenham
  • BR3 3LA

The Trust relieves need and distress among British and Irish people, and members of their immediate family, from a wide range of occupations and backgrounds. No account is taken of religious denomination, political opinion, age or place of residence. Need and distress may encompass difficulties associated with old age, infirmity, disability, financial need ans social isolation. Aims to safeguard independence and also dignity by giving grants to people with limited financial resources who live in their own homes or by providing accommodation for older people in Elizabeth Finn Trust Homes.

  • Hythe House
  • 200 Shepherds Bush Road
  • London
  • W6 7NL

Provide support, dignity, opportunity, fulfilment and individual choice to those of all ages with a profound learning difficulty and to encourage their continued development in a normal and caring environment.

  • FitzRoy House
  • 8 Hylton Road
  • Petersfield
  • Hampshire

Provides information resources on assistive technologies that are designed to help those with specific difficulties or disabilities work and study more effectively. The database includes product descriptions, links to manufacturers, suppliers with addresses as well as other related resources including advice and training guides where available.


Concerned with the rights of people with learning disabilities including the means to enhance their potential for development. Promotes mutual support and co-operation among parents and others responsible for the welfare of people with learning disabilities, as well as research into the causes, treatment and management of learning disability. Encourages the provision of services and the participation of people with learning disabilities in decisions which affect them.

  • INSPIRE House
  • 3 Renshaw Place
  • ML1 4UF

Organisation working to encourage inclusive design and put users of assistive technology in touch with product designers to improve the aesthetics of assistive technlogy. Website allows users to offer reviews of products and their Loves and Hates.

Offer telephone support, linking families for mutual support. Provide information about encephalitis, professional support and entitlements. Set up local groups. Increase awareness of the condition and especially the subsequent problems by literature, workshops and conferences. Raise funds for research.

  • 32 Castlegate
  • Malton
  • YO17 7DT

Provides a yearly publication called 'The Essential Guide to Disabled People'.

  • London Borough of Enfield
  • Civic Centre
  • Enfield
  • EN1 3XY

Aims to develop support and encourage sporting opportunities for disabled people. Run national championships in a wide range of sports. Co-ordinate 12 national and over 200 regional events in a wide variety of sports and offer a range of services including: coaching sessions to schools and clubs; advice on access to facilities and programmes; regional events mirroring the national competitions and assistance with policy guidelines to national governing bodies and local authorities.

  • SportPark
  • Loughborough University
  • Loughborough
  • LE11 3QF

Organisation for the conservation of historic buildings and monuments with over 400 historic sites open to the public. Publish a guide for disabled visitors available free of charge which includes details of 100 sites.

  • The Engine House
  • Fire Fly Avenue
  • Swindon
  • SN2 2EH

Aims to provide the best opportunities available for people with disabilities to secure employment or worthwhile occupation with appropriate housing and support. The Trust provides vocational assessments, rehabilitation, training supported employment, and residential facilities.

  • Enham Place
  • Enham Alamein
  • Andover
  • SP11 6JS
  • Telephone: 01264 345800
  • Fax: 01264 333638

Company who have developed an environmentally friendly cleaning system using no chemicals. May be useful for people with allergies, chemical sensitivity and around babies, children, the elderly and pets. Training is needed and provided before using this service.

  • Unit 6, Linfit Court
  • Colliers Way
  • West Yorkshire
  • EN4 8TD

Epilepsy Action is the largest member-led epilepsy organisation in the UK, acting as the voice for the UK's estimated 456,000 people with epilepsy, as well as their friends, families, carers, health professionals and the many other people on whose lives the condition has an impact.

  • New Anstey House
  • Gateway Drive
  • Yeadon
  • LS19 7XY

Act as a support group for families/partners bereaved through sudden, unexpected death in epilepsy, and work towards the prevention of sudden unexpected death in epilepsy.

  • 12a Mill Street
  • Wantage D.O
  • Oxon
  • OX12 9AQ

Epilepsy Scotland aims to help people with epilepsy, their families and carers. We provide information and support to individuals on a face to face basis. Range of literature and audiovisual materials available. Epilepsy Scotland has a free and confidential helpline which is open Monday to Friday 10.00am to 4.30pm. The Helpline staff will be pleased to deal with any query about epilepsy related matters.

  • Head Office
  • 48 Govan Road
  • Glasgow
  • G51 1SL

Provide care for people with epilepsy through medical, residential and rehabilitation services. Provide information and support to people with epilepsy, their families, friends and professionals involved in their care, and raises awareness of epilepsy among the general public.

  • Chesham Lane
  • Chalfont St Peter
  • SL9 0RJ

The Equality and Human Rights Commission is a NDPB, established under the Equality Act 2006 as a corporate body. Set up in October 2007, the Commission covers GB, but not NI. We have offices in London, Manchester, Cardiff and Glasgow, and a regional presence in 9 spaces in England and in North Wales. Our aim is to promote and monitor human rights, and to protect, enforced and promote equality across the protected grounds - age, disability, gender, race, religion and belief and sexual orientation.

  • Fleetbank House
  • 2-6 Salisbury Square
  • London
  • EC4Y 8JX

Independent living centre offering advice on equipment and how to use it. Equipment available to view and try out.

  • Manningham Mills Community Centre
  • The Silk Warehouse
  • Bradford
  • BD1 9BD

Equipment and demonstration centre displaying bathing equipment, shower units, a raised-level kitchen, a range of stairlifts and a through floor lift. On display is an adapted living bedroom, riser recliner chairs and adjustable beds to view and try. The centre also has a selection of assistive technology products for visitors to test, and offers free Occupational Therapy advice and assessments.

  • The Motex Centre
  • Winterstoke Road
  • Weston-super-Mare
  • BS23 3YW

Offer information and support to parents of children affected by Erb's Palsy. Activities include putting parents in touch with one another, and organising annual family social days. Publish quarterly newsletter and range of fact sheets.

  • 60 Anchorway Road
  • Coventry
  • CV3 6JJ

Provide information and support on childhood bedwetting, daytime wetting and soiling. Provide support via a telephone helpline, message boards and a comprehensive website . Sells a range of books, bedding protection and enuresis alarms.

  • 36 Old School House
  • Britannia Road
  • Kingswood
  • BS15 8DB

Offers advice for people who have a physical disability who wish to ski independently with their families or friends. Focuses on the three top French ski resorts with accessible accommodation - Tignes, La Plagne and Avoriaz. Different types of ski options are available, including Mono-sit skiing, Bi-sit skiing for those with less balance, three tracks for amputees and four tracks.

  • 9 Reece Mews
  • London
  • SW7 3HE

Provides support to people living with, or at risk of pressure ulcers through research and public education. The panel has produced guidelines on pressure ulcer prevention and set up a number of groups to liase with industries and facilitate further development of guidelines.


Coalition of Christian disability organisations working together to improve accessibility for disabled people in churches. Promote accessibility to churches of all denominations. Publish the Churches for all consultation document.

  • 176 Copenhagen Street
  • London
  • N1 0ST

Trains teachers in recreational movement to music for people over 60 and less able people of all ages. Classes are held all over the country in venues such as hospitals, nursing and residential homes, special needs clubs and community centres.

  • 2 Place Farm
  • Wheathamstead
  • Hertfordshire
  • AL4 8SB
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