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Useful contacts

This section of DLF Data contains details of numerous voluntary organisations, Government agencies, support groups and other contacts that may be useful to older and disabled people and their carers. If you find any information that is incorrect please email Data Services to let us know which 'Contact' is incorrect and what information needs changing. If you would like to be added to the database please complete these questions.

Browse names alphabetically

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z0-9

Organisation that represents the interests of local Talking Newspapers in the UK. Provides information, guidance and help to local Talking Newspapers across the UK, helps Talking Newspapers provide a comprehensive local news service to blind and partially sighted people, provides people with information and contact details.

  • 145 Victoria Road
  • Old Town
  • Swindon
  • SN1 3BU

Provide newspapers and magazines in alternative formats for those people who cannot read printed material, including the visually impaired and otherwise disabled people. A subscription service offering over 200 titles nationally. Over 1,100 titles available from local groups mainly on audio tape.

  • National Recording Centre
  • Heathfield
  • TN21 8DB

Provides information about children's speech, language and communication. Designed for parents, people that work with children, and children and young people themselves. Contains information about supporting children's speech and language development.


Promotes the interests of tall people and provides information for tall people and for the parents of tall children. Group holds various social events. Website features general information including a chat room and bulletin and a product review section. Membership available.

  • 88-90 Hatton Garden
  • London
  • EC1N 8PN

Transport consultants, community and accessible transport systems. Clients; local authorities, equipment and vehicle suppliers, community transport groups, National and local organisations involved in running minibuses and other transport. Can assist with feasibility studies; development planning; project evaluation; legal and technical advice; marketing; vehicle and equipment specification; concessionary travel schemes; publicity and information service; driver and escort training; assessment of safety for adults and children travelling in minibuses.

  • 59-61 Guildhall Street
  • Preston
  • PR1 3NU

Aims to provide free and independent tax advice and assistance to individuals in financial need. To engage in public education to empower people to handle their own tax affairs. Provides a full time service in the UK giving free tax assistance to indiviuals who cannot afford professional advice. Most work is done by unpaid volunteers who are qualified accountants or solicitors. Telephone back-up service for other voluntary workers having clients with tax problems.

  • 304, Linton House
  • 164-180 Union Street
  • London
  • SE1 0LH

Aims to maintain a register of sufferers and to put affected families in touch with one another.

  • 39 Sunny Croft
  • Downley
  • High Wycombe
  • HP13 5UQ

Provide services consistent with the needs of service users and make referrals to other agencies. Promote an understanding of HIV and Aids by collecting and disseminating medical and social information. Provide training and consultancy services. Helpline open Mon-Fri 12-10pm.

  • 314-320 Gray's Inn Road
  • London
  • WC1X 8DP

The Text Relay service forms part of the UK telephone network. It provides a communication service for people who cannot use a standard voice telephone.

  • c/o Internal Box 14
  • Telephone House
  • Preston
  • PR1 1BA

Association of parents and/or people affected by Thalidomide. Work to obtain medical/educational and other aid/advice.

  • 1 Eaton Court
  • Colmworth Business Park
  • St Neots, Cambridgeshire
  • PE19 8ER

Funds research into the causes and treatment of asthma allergy and related disorders.

  • Mailpoint 810, Level F
  • Southampton General Hospital
  • Southampton
  • SO16 6YD

National firm of Access Auditing and consultancy, specializing in DDA. Based in Kent, they advise a wide range of clients on improving their services and facilities.

  • 12/17 Upper Bridge Street
  • Canterbury
  • CT1 2AJ

Provides grants to individuals with a disability and charities with the aim of enhancing the quality of life for people in need. Grants given include funding for the provision of specialised wheelchairs, other mobility aids and equipment including to assist independent living.

  • 61 Thames Street
  • Windsor
  • SL4 1QW

Helps patients and their families who are coping with Aplastic Anaemia.

  • PO Box 2821
  • Romford
  • RM7 1GL

The Breastfeeding Network (BfN) aims to be an independent source of support and information for breastfeeding women and others. The Breastfeeding Network is a recognised Scottish Charity (SC027007). Its aims are to: 1. Promote breastfeeding and a greater understanding thereof in the United Kingdom. 2. Collect and disseminate information on breastfeeding and baby and infant nutrition. 3. Provide information and support to parents on the feeding of babies and infants. 4. Set, and encourage the acceptance of, quality standards for breastfeeding support and establishing and publishing codes of practice for such support The Breastfeeding Network (BfN) aims to be an independent source of support and information for breastfeeding women and others. The BfN does not accept funding from sources which have a commercial interest in infant feeding. For example, we will not accept sponsorship from manufacturers or distributors of breast milk substitutes, feeding bottles, teats or dummies.

  • PO Box 11126
  • Paisley
  • PA2 8YB

Aims to promote the use and development of music therapy. Holds meetings and conferences and has books and videos for sale.

  • 24-27 White Lion Street
  • London
  • N1 9PD

Tips and advice to all carers on getting help, everyday practicalities, accommodation, health issues, money matters and bereavement.

  • Daresbury Point
  • Green Wood Drive
  • Manor Park
  • WA7 1UP

Raises awareness, influences policy and promotes best practice on behalf of children with speech, language and communication needs. Is a coalition of nearly 50 voluntary sector organisations and an advisory group.

  • 8 Wakley Street
  • London
  • EC1V 7QE

National charity which acts as a source of information on all aspects of photography for people with disabilities. Provides advice on modifications to camera equipment, loan of equipment, technical support, holds competitions and publishes a quarterly magazine which is also available in an audio version.

  • PO Box 85
  • Longfield
  • DA3 9BA

Charitable trust that provides financial assistance for artists, nurses and women in need. Contributions towards wheelchairs are considered.

  • PO Box 172
  • Lewes
  • BN7 9FF

Charity that aims to help improve the quality of life mainly of profoundly disabled children and young adults, whether living at home or in residential care, but also consider applications from children and adults of all ages with any form of physical or learning disability. Fund the purchase of a range of specialised equipment, therapies and respite.

  • C/O Paul Cawood
  • Balmain Asset Management
  • London
  • SW6 4TJ

Provide information, support and representation to people with fertility difficulties and those who work with them. Telephone helpline is available 24/7.

  • Charter House
  • 43 St Leonards Road
  • Bexhill on Sea
  • TN40 1JA

Provide home care services that enable people to live well in their home for longer and avoid the stress of moving into a residential care home.

  • 15th Floor
  • Tower Building
  • London
  • SE1 7NQ

Aims to give advice to grandparents who have lost contact with or who are bringing up their grandchildren. Gives specialist advice on welfare benefits and family law. Co-ordinates support groups.

  • Moot House
  • The Stow
  • Harlow
  • CM20 3AG

Promote and sponsor research into the causes and prevention of sudden and unexpected deaths (cot deaths/sudden infant death syndrome). Raises funds for research into cot deaths and their prevention. Supports families who have experienced a cot death. Provide infant care advice to parents. Helpline open Mon-Fri 10am-10pm, Sat-Sun 6pm-10pm.

  • FSID
  • 11 Belgrave Road
  • London
  • SW1V 1RB

Makaton is a language programme which provides a basic means of communication and encourages language development in children and adults with communication difficulties. The programme uses speech, signs and symbols to provide a multi-modal approach to communication development. The Makaton Charity provides training to parents, carers and professionals, publishes a wide range of resources and offers a free family advisory service.

  • Westmead House
  • Farnborough
  • GU14 7LP

MedicAlert is the only non-profit making, registered charity providing a life-saving identification system for individuals with hidden medical conditions and allergies. This takes the form of body-worn bracelets or necklets (known as MedicAlert Emblems) bearing the MedicAlert symbol on the disc and supported by a 24 hour emergency telephone service. Each member receives an Emblem that is engraved with the wearer's main medical condition(s) or vital details, a personal ID number and a 24 hour emergency telephone number which accepts reverse charge calls that can access their details from anywhere in the world in over 100 languages. MedicAlert can be contacted during office hours, Mon-Fri, 9am-5pm:

  • MedicAlert House
  • 327-329 Witan Court
  • Milton Keynes
  • MK9 1EH

Provides support for parents with a child born without eyes or underdeveloped eyes through raising awareness, encouraging support between families, and providing financial assistance to MACS families who need to purchase equipment or services to help meet their specific needs.

  • PO Box 92
  • Holyhead
  • LL65 9AW

Trade Association for UK bed and mattress manufacturers and their suppliers. Provides database of members.

  • High Corn Mill
  • Chapel Hill
  • Skipton
  • BD23 1NL

Act as a mutual support group to those affected by neurofibromatosis; provide advice, counselling and information; to liase with the medical profession; promote awareness and understanding of the disease and to fund research. To establish a network of Neurofibromatosis Coordinators.

  • HMA House
  • 78 Durham Road
  • SW20 0TL

The Outside Clinic was established in 1987 and is now the longest established home visiting optician service in the United Kingdom. All those who find it difficult to get to a High Street optician can now rely on The Outside Clinic's mobile opticians to provide an eye sight test to them in the comfort of their own home. Our home visiting optician will provide a complete home eye test and offer a full dispensing service. A wide range of spectacle frames are available

  • Old Town Court
  • 10-14 High Street
  • Old Town, Swindon
  • SN1 3EP

Offers support and information to people with Pagets Disease and advises them regarding appropriate treatment. Encourages regional support groups among members who assist in raising of the condition among the public and the medical profession. Funds research into the causes of the disease.

  • 323 Manchester Road
  • Worsley, Manchester
  • M28 3HH

Aims to help members of the public who have problems with company pension schemes or personal and stakeholder pension plans. Can also answer general queries on state pensions. Activities include an explanation of benefits to people who find difficult to understand and obtain information from pension schemes or plan if people are not able to obtain what they need. Try to make sure that people receive the benefits they are entitled to. Local Groups: Network of volunteer adviser throughout the country. Publish a range of information leaflets relating to pensions.

  • 11 Belgrave Road
  • London
  • SW1V 1RB

For any Blue Badge motorist, it is vital to have access to information to make their journey easier, such as which petrol stations are accessible, where you can park free, where the bays are when you reach your destination. This 190 page atlas comprises quality Collins mapping split effectively into three mapping types: a national road atlas; urban area mapping; and detailed street mapping of 65 city centres featuring all the parking options and facilities for Blue Badge holders. There is also information on tourism, accommodation and a useful directory of services.

  • The Pie Guide
  • Caledonia House
  • London
  • N1 9NG

The aims of the Ramblers are to campaign to maintain the beauty of the countryside and improve the public footpath network for the benefit of all groups in society.


The Royal British Legion helps serving & ex-service people in need. We have a range of welfare services helping poeple stay independent in their own homes, meeting immediate short terms needs and preventing isolation.

  • 199 Borough High Street
  • London
  • SE1 1AA

Aim to provide support to children and adults who are severely disabled and depend on electronic communication aids and adaptations through fundraising for such equipment. Aims to help people of all ages with speech, movement and learning difficulties.

  • 3 Ploughman's Corner
  • Wharf Road
  • Ellesmere
  • SY12 0EJ

Free confidential helpline providing information, friendship and advice to older people, links callers to local groups and services, offers regular befriending calls, protects and supports those who are experiencing abuse and neglect. Helpline is open 24 hours a day, every day.

  • Minerva House
  • 42 Wigmore Street
  • W1U 2RY

The site lists organisations throughout the UK, enabling young people to find the right people with the right advice as easily as possible.

  • YouthNet UK
  • First Floor, 50 Featherstone Street
  • London
  • EC1Y 8RT
  • Telephone: 020 7250 5700
  • Fax: 020 7250 3695

The Sleep Council promotes the importande of a good night's sleep to health and wellbeing and provides advice and tips on how to improve sleep with particular attention paid to sleep preparation and environment. It also provides impartial advice on selecting beds.

  • High Corn Mill
  • Chapel Hill
  • Skipton
  • BD23 1NL

Professional organisation for chiropodists and podiatrists registered with the Health Professions Council, offering a range of membership services, including education, trade union support and legal advice. The Society actively encourages members to enhance their professional development, and supports health promotion awareness. The Society produces a range of information leaflets and publications. It carries out public relations activities and research.

  • 1 Fellmonger's Path
  • Tower Bridge Road
  • London
  • SE1 3LY

The Tandem Club is a voluntary organisation, Which by the efforts of its members, provides advice and information on maintaining tandems, organises rides and offers technical information to members.The club offers advice to disabled members - including a taped edition of the magazine for people who are visually impaired enthusiasts.

Official registered tennis charity. Works in partnership with the Lawn Tennis Association, the national governing body for the game of tennis in Great Britain. Provides and supports tennis playing opportunities for young people, the community at large and for disabled people.

  • National Tennis Centre
  • 100 Priory Lane
  • Roehampton, London
  • SW15 5JQ

Lists practitioners from all over the UK, enabling visitors to find a practitioner close to them and appropraite for their needs. Every therapist on the site who has submitted their profile has either sent a copy of their qualifications and insurance cover to us, or is registered with a professional body with recognised codes of ethics and practice. Therapy Directory is free and confidential.

  • Coliseum
  • Riverside Way
  • Camberley
  • GU15 3YL

Provides information and advice on gardening for older people and people with physical disabilities or mental health conditions via an information service and their websites. Also offers a range of publications and courses.

  • The Geoffrey Udall Centre
  • Beech Hill
  • Reading
  • RG7 2AT

The vision of Through the Roof is to make the Christian message of salvation through Jesus Christ available to disabled people and those in their immediate circle. This is achieved by: equipping and training churches and other organisations to be inclusive, encouraging disabled people for leadership and providing support and fellowship for disabled people and their families.

  • PO Box 353
  • Epsom
  • KT18 5WS

Aims to encourage people to give up their time and skills for the benefit of the community. Run a project, supported by the BBC which gives the opportunity for people to give their time to improve local communities. Provide a time raising pack which is available both on the net and from the organisation in paper form giving details of the number of hours they are willing to give up to help their local communities. Publish a newsletter.

  • Royal London House
  • 22-25 Finsbury Square
  • London
  • EC2A 1DX

Works to bring together the multi-disciplinary skills of healthcare professionals to raise standards of good practice in the prevention and treatment of pressure ulcers and chronic wounds. Provides training for medical professionals with emphasis on research based education. Promotes consideration of all aspects of the patient's physical, social and psychological well-being and their affect on tissue integrity. Publications include the Journal of Tissue Viability.


Works to promote the best possible palliative and supportive care for children with life-threatening and life-limiting conditions and their families. Provides a telephone helpline, database of useful organisations, publications, research, training and membership.

  • 4th Floor
  • Bridge House
  • Bristol
  • BS1 1QB

Produces Christian literature in braille, giant print and on cassette tape. This includes magazines, booklets, hymnbooks and Scriptures. Also provides a meeting place for blind people by means of Torch Fellowship Groups in 150 locations around the British Isles. Holidays and houseparties are also provided at Torch House, Hallaton and especially at Little Torch, Hurstpierpoint, Sussex. Postal lending libraries of Christian books in braille, giant print, and audio cassette are also based at Torch House, Hallaton. Also provide Torch Talk service, a telephone friendship service.

  • Torch House
  • Torch Way
  • Market Harborough
  • LE16 9HL

Provide a focused and person centred approach to care, ensuring quality and accountability. Provides specialist care provision for clients with a range of neurological conditions, in particular that of spinal cord injury, and including progressive illnesses and ABI. Advocate specialist, tailor made trained teams to meet the individual needs of the clients, helping to ensure continuity of care and quality, with commitment to sustainable care provision.

  • 9 Nursery Court
  • Kibworth Harcourt
  • Leicester
  • LE8 0EX

Aims to assist and support people with Tourette Syndrome and their families. Involved in funding for relevant research in the UK. Range of publications available.

  • Kings Court
  • 91-93 High Street
  • Camberley
  • GU15 3RN

This charity provides: - expertise and support to the tourism and hospitality sector to supply accessible services for all. - accurate and timely information to visitors, in the manner in which they wish to receive it, to enable them to make informed choices. - information to people with disabilities and older people in relation to accessible accommodation and other tourism services. They work as well with policy-makers to ensure that specific needs are taken into account and that policies are coherent. Tourism for All works to create, develop and support accessibility and social inclusion in the hospitality and tourism industry, for customers and staff, regardless of age, disability or income. It is a UK-wide umbrella organisation which provides a national focus and co-ordinating role.

  • 7A Pixel Mill
  • 44 Appleby Road
  • Kendal
  • LA9 6ES

Aims to offer support and friendship to people with Treacher Collins Syndrome (TCS) and their families; seek to gain greater knowledge and understanding of TCS; help develop a clear policy on areas such as surgery, hearing aids and genetic counselling for people with TCS. Publishes a newsletter, special report, and various information sheets.


Provide funds of specialist medical treatment and therapy for sick and disabled Children in the UK. Some children need to go abroad for life saving treatment. Others are able to have treatment in the UK, but it needs to be funded, giving a better quality to their young lives.

  • 43a Little Mount Sion
  • Royal Tunbridge Wells
  • TN1 1YP

Treloar's provides education, independence training, therapy and opportunities for over 300 physically disabled young people from all over the UK.

  • Treloar Trust
  • Holybourne
  • Alton
  • GU34 4GL

Help sufferers of phobia or obsessive compulsive disorder to become ex-sufferers. Run a national network of structured self-help groups led by trained lay volunteers, teaching people who suffer from phobia or OCD self-management of their problem.

  • PO Box 3760
  • Bath
  • BA2 3WY

Charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

  • 200 Shepherds Bush Road
  • Hammersmith
  • W6 7NL

To provide service for people with complex needs, including those affected by drug and alcohol misuse, mental health problems, unemployment and those with a learning disability.

  • Standon House
  • 21 Mansell Street
  • London
  • E1 8AA
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