Membership of Trade Bodies and Standards
Langham meets the ISO 9000 series of standards which define a Quality System which certifies that formalised business processes are being applied. The standards provide a number of requirements which an organisation needs to fulfil if it is to achieve customer satisfaction through consistent products and services which meet customer expectations.
Langham has a showroom with a range of products supplied by them on display.
Langham has a mail order catalogue available from which products can be ordered.
Langham will make a home visit to demonstrate a product. Some suppliers may only provide home demonstrations to people within a certain distance of their office or showroom.
Langham has an online shop, meaning products can be bought from the supplier over the internet.