Membership of Trade Bodies and Standards

TSA

The TSA has developed a Code of Practice for its members which indicate that the service provider has undergone robust independent inspection, against a range of criteria accepted as the industry standard. www.telecare.org.uk

Eldercare (UK) Ltd meets the ISO 9000 series of standards which define a Quality System which certifies that formalised business processes are being applied. The standards provide a number of requirements which an organisation needs to fulfil if it is to achieve customer satisfaction through consistent products and services which meet customer expectations.

Show room

Eldercare (UK) Ltd has a showroom with a range of products supplied by them on display.

Mail order

Eldercare (UK) Ltd has a mail order catalogue available from which products can be ordered.

Home demo

Eldercare (UK) Ltd will make a home visit to demonstrate a product. Some suppliers may only provide home demonstrations to people within a certain distance of their office or showroom.

Internet shop

Eldercare (UK) Ltd has an online shop, meaning products can be bought from the supplier over the internet.